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KMID : 1004620090150020005
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Clinical Nursing Research
2009 Volume.15 No. 2 p.5 ~ p.21
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Development a Tool for Evaluating Nurses Performance in Hospital Units
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Park Sung-Ae
Kim Jin-Hyun
Park Kwang-Ok
Kim Myoung-Sook
Kim Se-Young
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Abstract
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Purpose: This study was aimed to develop a tool for evaluating nurses’ performance by using Balanced Score Card (BSC) in hospital units.
Methods: Preliminary survey was done in 10 hospitals to investigate evaluation criteria for nurses’ performance. For the main study, each of 14 nursing managers evaluated 2 nursing units (total of 28 nursing units) to verify the sensitivity of the tool criteria. The evaluation result drawn from the preliminary BSC tool was analyzed to verify the sensitivity and validity of the tool.
Results: As a result, nurses’ performance evaluation tool consisted of 4 categories, 8 objectives, and 14 criteria was developed.
Conclusion: The BSC tool for nurses performance evaluation provides meaningful data in evaluating nursing performance in hospital units.
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KEYWORD
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Nurses performance evaluation, Hospital units
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